I love the support from everyone! From Sandy, who tried very hard to make all the appoinments in spite of all the hurricanes; to Craig, who is always checking up on how I am doing and to Tony, my corporate trainer, what a great guy! Three days of training went by fast with him and we placed 9 out of my 10 machines. He is a great asset to Palm Beach Coffee Inc. Thanks a lot!

I first spoke with Mr. Craig Schmoll of Palm Beach Coffee Inc. back in August of 2004 about becoming a distributor for Palm Beach Coffee Inc. I had to make sure that I would have enough time to work my future accounts before I made my final decision. In September 2004, I received an information package that was sent by Craig to help answer any questions I had. Then in October 2004 Joe Kelly, the President of Palm Beach Coffee Inc., welcomed me to the Specialty Coffee Business. Palm Beach Coffee Inc. sent Victor Munoz, a Corporate Trainer, to my hometown to train me. We went on all the appointments made by the Locations department at Palm Beach Coffee Inc. All of the girls in the Locations department were a great help, especially Sandy the Locations Manager. Victor and I were able to place all 5 of my machines in the first day. I was so excited about how ell my training went and that all of my machines were placed, that I purchased 3 more machines and hope to have just as good of luck with them. Thank you Palm Beach Coffee Inc.!

One of the best things I like about have my own business through Palm Beach Coffee is that my money is working for me, even when I’m not working. In other words, my customers are 10 business owners, who are marketing this coffee in their business every time their doors are open. So, that means I have 10 times the ability to sell this coffee because someone else is doing the work. Don’t get me wrong, there is definitely work involved, however, it doesn’t feel like work when I have gotten the “qualified” leads from Palm Beach Coffee. Then, I go and do a presentation. The coffee sells itself! Even business owners that don’t drink coffee have liked the coffee! I then place the machine in that particular business and the owners purchase some coffee, in addition to some syrups! Like and REAL business, it does take good customer service to get and keep your accounts. I feel that I have done exactly that with my customers. Now that the machines are placed, I only have to work approximately 5-8 hours a month maintaining their coffee refills. Not bad hours.

Dear Mr. Kelly, Mr. Munoz came on August 8th and after some transportation difficulties, we got him to Charles Town. The first day we placed one machine. Thursday and Friday were great! We placed three machines in Frederick, Maryland and four in Winchester. In fact, we placed the last one after we got Victor to the airport! We are so delighted with the training and the placements. All of our placements are in mid to upscale areas and most in high traffic places. We were surprised at the places that prefer the dark espresso and we will order supplies soon. The syrups also sold well. We have a large amount of follow-up place including an exclusive remote lodge where we gave a demonstration. About Mr. Munoz: We are so grateful to “Palm Beach Coffee” for sending such a skillful trainer. His professional style and his bi-lingual abilities (we are an immensely diversified area) made the presentations smooth and professional everywhere and also in our Hispanic placements. Service follow-up will be no problem since my wife speaks a little Spanish. Additionally, my miniscule spoken Greek also has helped! Victor’s style was more like a mentor than a high pressure salesman. We have made a friend. Again, we appreciate his immense effort in helping us get the business off the ground. My wife and I are looking forward for a long and successful association with “Palm Beach Coffee Inc.”

Palm Beach Coffee Inc. I am writing to let you know that I am very satisfied with the training I received from Victor Munoz. During my training week, we traveled from one end of this city to the other several times over and I really enjoyed working with him. I found his guidance and patience were key to our success in placing my machines. He is a true professional and I would definitely recommend him. I would also like to thank Palm Beach Coffee Inc. Company for their hard work getting me to this point. The process went just as Scott said it would from the very beginning. Joe, Alysann and Danielle have been extremely helpful since my start up phase and I can’t thank them enough. Here’s to a long and prosperous relationship!

Dear Palm Beach Coffee Inc., As a new (and very happy) distributor with Palm Beach Coffee Inc., I just wanted to let you know how my “new business” was progressing. First let me start off with the training and placement of my espresso machines. With much anticipation, my training days finally arrived. Jim Humphrey arrived as scheduled and we reviewed out pre-set appointments. Jim was very knowledgeable about both the machines and how to approach my potential accounts. The first day actually started out a little slow, with several appointments but nothing set. Jim refused to let me get discouraged, and on our last stop of the day we landed our first account. This wasn’t a little account by any means. It was an indoor/outdoor restaurant located in the heart of Palm Springs. 3 cases of espresso and a bottle of syrup and we were on our way. Day 2 started out better than the first day. We talked with a lot of potential accounts including several golf course country clubs and did our demonstrations. Several locations expressed interest and have scheduled second appointments. We didn’t set any machines on day 2 (we could have) as we wanted to see all our appointments to determine which would be the most profitable. Day 3 was huge. We didn’t place a machine at our first appointment but we didn’t miss the rest of the day. Our second appointment was a nice Italian Restaurant in Palm Spring. Not only was the owner impressed with our product, she referred us to another Italian Restaurant in a neighboring city where we opened another account. With 3 machines placed, we were now in high gear. Our next appointment was a neighborhood cage in a shopping center. The owner tried our product and was up and running before we left. 4 down and 1 to go. Our next stop was back in the heart of Palm Springs (they love espresso) at a high end restaurant/bar. Jim decided it was a good place to demonstrate just how good our product is mixed with alcohol. We made a drink with Irish Cream that was “out of this world” (according to the owners). Needless to say, they now have an espresso machine as well. I anticipate that I will have at least 3 to 4 more locations wanting machines as I still have quite a few follow up appointments from day 2. The only problem I am having at the moment is I am out of machines. The program works, the product is GREAT, and the machines are easy to use. Thank you Palm Beach Coffee Inc. for helping me get started on my new endeavor, and thank you to the entire Palm Beach Coffee Inc. for being so easy to work with. I look forward to many years of success!